[Resolved]  Reliance Netconnect — Cheated by reliance

Address:

Bangalore, Karnataka

Wi pod No: [protected]

This is regarding the Reliance Wi-pod connection which I got last year and this year I was forcibly made to move onto 4g as they were not going to provide the services on the CDMA dongle that I had brought. I was also promised that I would be continuing the same plan on my new Wi-pod. But that never happened. And on their own whims and fancies they have switched my plan, but I was told the bill will be same as the CDMA connected Wi-pod.

After getting the dongle it was not functioning for 15 days and on calling the customer care do not have the courtesy to listen to the problem and then resolve it. Hence I have stopped using the dongle and switched over to other network.Now Reliance Service Provider has threatened me to proceed against me with legal action.

I am not ready to pay the bill to the extent that the service provider as demanded. I am willing to pay the bill for 15 days (proportionately) only as I have used your services (Approx Rs. 575.00). Just giving me a bill of 3530 for the service which I have not used is not the way you demand money from the people. People will pay for the service what we have used, we are not here to pay just randomly.

THEREFORE, I HUMBLY REQUEST YOU NOT TO ALLOW THE SERVICE PROVIDERS TO SUCK THE HARD EARNED MONEY OF COMMON PEOPLE LIKE ME