Reliance Netconnect — Data card Not working from past 12 days

Address:	Bangalore, Karnataka, 560010
Website:	Reliance

Reliance
India,
Karnataka

Consumer complaints and reviews about Reliance
Suma P Kulkarni

Mar 4, 2016
Data card Not working from past 12 days
I had complained about my plight with reliance customer service(very hopeless) in a website consumer complaints.in like this ...

"Sir/ Madam

I am having exams now and i have to study with elearning mode. I am facing problems with reliance data card from Sunday 21/02/2016 . Whenever i Connected data card to my PC/Laptop, I get error message "The Remote Server did not respond..." with hybrid mode. The signals are not seen. I had lodged a complaint with the toll free no[protected] at 8 PM Morning for which i had got compliant id[protected] raised I had got a response saying that the problem is due to chennai people or stuff, existing all over India, and will be resolved asap or within 48 hrs. Till now, i am not getting the problem solved. This is happening for me for the 2nd time period.
Kindly Look into the matter at the earliest.


Ph No: [protected]
Data Card no: [protected]"

Everyday since then, I am getting calls from no [protected] and another with a response, mam sorry for the inconvenience, wait for another 24 hrs and all.. Today is 4th feb. i have to wait for 24 hrs for what purpose, to get the problem resolved or keep myself shutting my mouth?

I no longer needed internet usage, So I request you for disconnection.

Please respond as soon as possible.

I have never seen such a worst customer care in my lifetime..when am speaking with customer-care at the time of asking to raise a request for deactivation they are acting very smart and disconnecting the call in middle.This is not first time am facing the problem..this is a regular activity from customer care end.

I have taken a strong decision not to use this service anymore in my life..because the service is worst.

If in case I need any service I will prefer only those who provide customer service properly on time.


If this matter is not taken seriously, i would like to escalate this matter to higher ups(even Mr. Ambani Sir) about this downgraded service.

Thanks