[Resolved]  Reliance Netconnect — Disconnection request not taken and sent legal notice to pay mail or sms daily

Address:Ratnagiri, Maharashtra, 425001

I was using a data card ([protected]) for the past 2 years. Now 4g start price increase in plan, so am not using the data card. I informed customer care to de-activate my data card no : [protected] i requested in july 2016 before generate july 2016 new bill, they said as it will be deactivate in 7 days. So i paid current balance and waiting for confirmation. Till now its not de-activeted, am following reliance customer care for last 2 month, everyone telling as as, sorry, they escalating my request, but there is no process.

Now they asking bill amount for last 2 month, even am not using for last 2 month, they confirm that there is no data usage. But said me to pay 2 month due amount rs. 2000 i am already disconnect connection then why pay this amount to without any use?

Relationship no. :[protected]

Bill no. :[protected]

The reliance legal office (Pune) daily call, massage and email from sep, oct, nov 2016 and said to pay amount... Rs. 2000 i am totally go in stress

There legal office number - [protected] daily call me using this no. And pressure to paid bill without any reason... I am already disconnect connection.

My no. - [protected] for more details to talk
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Dec 30, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Nov 25, 2016
Reliance Communications Customer Care's response
Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Verified Support
Nov 28, 2016
Reliance Communications Customer Care's response
Dear Customer,

Our customer service team has informed us that your concerns have been addressed. Do let us know if there is anything else we can help you.

Regards,
Reliance Communications
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