Reliance Netconnect — Plan changed automatically

Address:Mumbai City, Maharashtra, 400709
Website:www.rcom.co.in

I have wipod and my plan was truly unlimited but the speed was very low 18 kbps. So About 5 days ago Called customer care they told me that your plan is changed but I didnt changed the plan. They said your problem will be resolved in 1 day.After that I called 5-6 times but They just dont have answer .
After that I mailed to datacard.[protected]@relianceada.com, reply was give me you RSN And alternate no. I had given them all the information they need but their reply was your number was unreachable.They do not called me and directly wrote me the mail your no. was unreachable.
please look into this matter & do the needful.
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Reliance Communications customer support has been notified about the posted complaint.
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Dear Sagar,

Apologies! To assist you with your current concerns, please help us with the following details, at this link using a PC: http://bit.ly/1cmd6ds we assure you that we will get the same addressed and fixed on priority.

Regards,
Reliance Communications

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