[Resolved]  Reliance Netconnect — Reliance communication - data card. Unnecessary legal threatening and claim

Address:Mumbai City, Maharashtra, 400601

I had held a datacard of reliance communication having an mdn number [protected] for which the account no. Was[protected]. Although had communicated to reliance in october and november 2015 to disconnect the services, the same was verbally promised to be done by the call centre bur was initiated. Hence, i stopped using the datacard. When i checked the datacard, it was disconnected in december 2015. Unfortunately, i was billed even during this time.
Now, suddenly in 2016, i started getting notices from some advocate of high court residing at mira road called shahdab peerzade. Hence wrote to reliance customer service but received no response. I waited for over a week and then mailed to the appellate at reliance for which i received an answer after longlong time and that too just directing me to pay with no response to my questions. Hence, once again i asked the appellate not to beat around the bush but to read my mail carefully and answer it properly. Received no response for the mail for a long time but instead was sent an e-mail notice from shahdab peerzade of om sai associates asking me to pay rs. 1531/- else face a legal action. Please note that the initial communication came directly under his name with no association to om sai associates.
All my mails have the following essence:
That i was not liable to pay because despite communicating to reliance for the termination of services via call centre and mail in october and november 2015, and the call centre promising the disconnection, the same was not terminated. Instead, was mailed a bill month on month for which i thought was irrelevant to communicate as these people did not understand. Now, my question is why have i been sent a bill when the request was given for termination? Why weren’t the request for termination answered? Why am i billed for non-usage and after the disconnection from reliance?
Reliance communications team and mr. Anil ambani is your company adapting hooliganism, that too with a customer who had requested disconnection of reliance services and forcing him/her to pay dues which are not really dues. If not, why is the team not reverting to the customers questions in a relevant manner?
Let me be very clear, why am i being made to pay for the mistake of the team at reliance for not disconnecting the services? However, i am willing to overlook and pay rs. 600 for one month only.
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Oct 30, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Sep 26, 2016
Reliance Communications Customer Care's response
Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
Sep 28, 2016
Reliance Communications Customer Care's response
Dear Customer,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Complaint comments 

Comments

Hello,

Request you to Please share and sign this petition #CheaterRCOM

Change.org - https://goo.gl/n6jmFB
Btw, am charged for an extra month despite termination. Also, on several occassions i had asked for discontinuation because the net would not connect and the service was pathetic. Despite all this i continued paying and finally had to put a stop to it.
As mentioned in all my mails, you can connect with me by mail that is provided on consumer complaints forum and answer my questions.

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