[Resolved]  Reliance Netconnect — Reliance internet service provider is harassing me

Address:	560093
Website:	www.rcom.co.in

I was using reliance broadband service from long time.

Relationship no :[protected]
Mobile no : [protected]

Due to some personal issue i decided to discontinue my connection from november 2015.

So, i contacted reliance customer care over the phone & asked them to disconnect my connection & send me final bill amount. Reliance customer care drop the call as soon as i told, i would like to discontinue my connection.
As a next step, i drop an email to customer care requesting the same on 11/13/2015. They replied to my mail asking to visit nearest web world for the same. I searched nearest web world location from their website & visited there, but i found the shop is no more on the mentioned location.I drop my 2nd email to customer care on 12/07/2015 informing about my visit & re-requested for a final bill, they didn't response this time. I paid the november bill.
Again i send email on 12/19/2015 to reliance customer care & regional head, requesting the same. No response.
Again i send email on 12/22/2015 to reliance customer care, regional head & reliance appeal authority (Bangalore), no response.
I paid the december bill.
On 12/23/2015, i made my last email communication to reliance customer care, regional head & reliance appeal authority (Bangalore), informed them - as there is no no response at all, i can't keep paying the bill. & i will stop the payment now.

After 5 months, now, reliance has filed a case against me on city civil court requesting settlement amount.

I am not ready to pay even a single settlement amount, as it's not my fault. I tried my best already.

What should be my next steps ? I am feeling harassed, cheated. Please advice. I have all the email evidence to proof that i contacted every authorize person reliance before i stop payment.