Reliance Netconnect — Reliance netconnect ([protected].) is not disconnecting the connection but sending bills!! cheating

I have been using reliance netconnect for sometime now and my data card number is: [protected].

As i am not getting satisfactory service at my place, i have provided the request to discontinue the service. I have approached you customer care. After a long long wait i could speak to a lady. She heard my complaint and again kept me in hold for another 15 minutes.

Ultimately she informed to me that the backend office will call me within 24 hours and reolve it. She never provided any service request number to me.

It has been 21 days now. The service is not deactivated and i have not got any calls. After that i have tried to contact them many times. It is only excuse i have got.

I would like to let you know that i am not going to pay you a single paisa if that comes as a bill in this duration. Also, i am not going to pay the bill of last month until i get a confirmation on by when the connection can be deactivated.
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Im facing the same issue... They are not terminating my connection... please sign this we need to approach TRAI

https://www.change.org/p/trai-must-act-against-reliance-communications-for-duping-customers-during-their-4g-upgrade

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