Reliance Netconnect — Service number [protected] - cancellation not done and keep on sending ebill | |||
Service Number [protected] - Cancellation not done and keep on sending ebill Arvind Muthu Reply| To: rcomappellateauthority.[protected]@relianceada.com; Rcomappellateauthority.[protected]@relianceada.com; rcomappellateauthority.[protected]@relianceada.com; Wed 1/20/2016 6:20 PM Hi Sir, I bought this Reliance data card connection and it was useless...from the third day onward I started requesting to cancel the connection, because there is no connectivity for that small plastic box, its a crap. I made more than thirty calls to customer care to cancel or else check for the network. No action have been taken so far... Now i am receiving the bills for the useless device for last 2 months, even i have thrown this device and i will never come back to reliance in my lifetime. In addition, last month (18Dec15) I received a call from billing department and they said to pay Rupees 479 Rupess, because I have used only 1GB totaly after i bought this crap (first four days). I agreed to them and asked them to send me an email stating that, this is the final settle of this useless device. Again no response from your customer care. I have never seen such a worst customer care in my lifetime...this can be called as customer cheating care, because they gave me a customer care email as "customercare.[protected]@gmail.com" from a mobile number [protected], and the same happened as usual no reply. I wont pay this amount because, i have already lost 2500 rupees for buying this device. I am in Russia now, once i am back next month, i will file a complaint in consumer court. For both o[censored]s Goodwill, If you can send me a written letter as said early & as per your customer executive promise "Final settlement of Rupees 479", i will do it immediately. I appreciate your prompt reply on this. Regards Arvind Muthu Was this information helpful? | |||
Reliance Communications customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Arvind,
We tried reaching out to you on the number provided to us but we were unable to get in touch with you. However, request you to provide us with an alternate number here http://on.fb.me/1lrvkq7 so that we can successfully contact you to address your concerns.
Regards,
Reliance Communications
We tried reaching out to you on the number provided to us but we were unable to get in touch with you. However, request you to provide us with an alternate number here http://on.fb.me/1lrvkq7 so that we can successfully contact you to address your concerns.
Regards,
Reliance Communications
59%
Complaints
22889
Pending
370
Resolved
12596
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications