[Resolved] Reliance Netconnect — Servicing (unable to use connection according plan) | |||||
Hello, I am having reliance net connect cdma dongal for net connection, no.Is [protected], i am suffering so many problems from starting, such as unable to connect net, not receive speed of net, billing problem, i have complain so many time to reliance customer care but not receiving proper reply or resultation, recent last month i have loged a complain about unable to use services as on 26th feb 2016 and receiving sms related resulation on 30mar2016 and he has already do billing for this period and i had paid, now again from last 4 days i am unable to use services when i call to reliance customer care[protected] so many times in these 4 days but they are reply only one thing i will unable to use services now more due to upgradition in4g, i told them provide details about plan costing, they denied, they told me he has no information, i have already visit reliance outlet and also talking aboout this to mr. Ashish ([protected]) he is also not responding till now, All of they are told upgrade in 4g, but not providing any information about billing amount and plan, how i can do this, and also they are unable to provide services and they are not registered any complain regarding my query, which is pathetic and unresponsible. Kindly do needful asap.I want i can use my services and will not pay bill for those days which i have unable to use. Thanks Was this information helpful? | |||||
Oct 16, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support May 04, 2016 Reliance Communications Customer Care's response Dear Ashutosh, Your issue has been addressed now. Let us know if there is anything else we can help you with. Please feel free to contact us for any concerns in future. Thank you, have a great day ahead. Regards, Reliance Communications | |||||
2 Comments | |||||
Comments
Dear Team,
Thanks for your reply, but the question is how mamny time will consume in this process and what about billing amount of this period, which I am unable to use services.
Knidly clear all these things also. I have already mentioned they are not taking my complain and I am suffrering.
Thanks
Ashutosh Jha
[protected]
Thanks for your reply, but the question is how mamny time will consume in this process and what about billing amount of this period, which I am unable to use services.
Knidly clear all these things also. I have already mentioned they are not taking my complain and I am suffrering.
Thanks
Ashutosh Jha
[protected]
59%
Complaints
22889
Pending
370
Resolved
12596
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications