[Resolved] Reliance Netconnect — Wrong billing for unused service | |
My name is waman sathe. I had a reliance data card connection [protected]. My data connection was discontinued 2 months ago due to non-payment of earlier payments which was generated due to giving me weak information and support by the reliance customer care. They charged for automatically activating two plans at once. One was unlimited and another was a monthly limited use plan for one month. Even after requesting them to deactivate the plans they did not do anything, and now two months after the dongle was deactivated i am receiving messages to pay for the last two months, which is totally disruptive. They are asking me to pay for the data which i never used. I request them the last time to give some time to my query and resolve the matter as soon as possible. I am providing following information for validation purpose. Name : waman sathe Address : grampanchayat office at post barbadi Date of birth : 01-jan-53 Email address : [protected]@epanchayat.Co.In Mobile number : [protected] Contact no.:[protected] Email: [protected]@gmail.com Was this information helpful? | |
Jun 28, 2016 Complaint marked as Resolved They emailed me to pay the bills. Reliance Communications customer support has been notified about the posted complaint. Verified Support May 24, 2016 Reliance Communications Customer Care's response Dear Waman, We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications | |
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We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications