[Resolved] Reliance Postpaid — plan and billing matter

anupam vishwakarma

Address:

Jabalpur, Madhya Pradesh

I Anupam vishwakarma, Jabalpur your subscriber no. [protected] For more than 5 yrs. Has plan of rs.99 and rs. 99 For reliance to reliance. But plan has been changee from company end without customer consent. So I changed the plan in Feb rs. 299 For 750 min. and reliance to reliance at mobile store, Madan Mahal, Jabalpur but company was failed to changed the plan with immediate effect. In addition to it company charged rs.299 for plan and rs.199 for reliance to reliance pack both in the bill for 3 months.and company executive said plan was effected from 20 april. In this episode I am innocent and paying the bill every months without fail. So I have utmost request you, please waive my bill for 3 months which is over charged or double charged by company end. Thanks & waiting for your positive favor Regards Anupam Vishwakarma [protected]

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Oct 16, 2016

Complaint marked as Resolved

Verified Support

Jun 13, 2015

Reliance Communications Customer Care's response Dear Anupam,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Jul 01, 2015

Reliance Communications Customer Care's response Dear Anupam,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications