Reliance Postpaid — Regarding replacement of instrument

Address:Kota, Rajasthan

Hello to All,

My Phone Number :[protected]. Really very surprising thing for me that my phone is almost dead and nobody can take it seriously. Last one and halfy year I listen that shortage of material shortage of material. I don't know when this shortage of material issue completed. Have again launched complaint. Complaint numbers are complaint no :[protected], complaint no :[protected]. Nobody can visit the home and complaint has been closed. I have talked to Kota Rajasthan engineer and he asked that i have no complaint. What type of system going on. Customer executive told i do not do anything. I dont know why you are not providing new handset. Last 8 -10 years i am using this connection and paid payments regularly. Now This month bill i need to waived off. Why your staff not taking any action. if i dont pay bill they always called sir payment is due but when any compalint than no body take responsibility. Look Chain emails still same position. Really too much surprising that its largest telecom company. My old parents have tension regarding to phone they visited reliance care center nobody give positive response about this instruments. We have no order to change the instruments.

Look this matter if you have time its pending last one year five months.

With regards

Hem Kumar Sharma
[protected]
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Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Customer,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

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