[Resolved]  Reliance — Reliance adpay activation without my consent

Gud evening. I want to register a complaint for reliance services activation which happened without my consent. The services named VAS ADPAY GSM took my balance of rs 90 on 18th Oct. And rs.6 on 15th October from my prepaid account no. [protected].. I want refund of my money which was deducted without my consent.
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Oct 17, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Oct 24, 2015
Reliance Communications Customer Care's response
Dear Shivani,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
Nov 01, 2015
Reliance Communications Customer Care's response
Dear Shivani,

Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary waiver has been posted to your account and we have also deactivated the VAS pack on you number. Thank you!

Cheers,
Reliance Communications
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