[Resolved] Reliance — Reliance Cheats the Modem customers | |
1) I have purchased your Modem No : [protected]. I paid Rs 1, 100
2) I have installed it in my Lap Top. I click "connect" in the Start Panel
3) I click on "Settings" to find my date of recharge.
4) It gives a menu with 2 options. "Network" and "Update"
5) Both are not showing the date for recharge.
6) I have bought the modem some months back in Alwarkurichi, Amabsamudram Taluk, Tirunelveli district. (From Satish Mobile, a good servicing agent). In between I paid around Rs 600 for keeping it alive.
7) I am not able to use it till now. It is a dead Modem. I have lost Rs 1, 100+600 = Rs 1, 700.
8) The dealer is not able to solve my problem.
9) Reliance customer care and service is lethargic and do not make my
modem work and show the renewal date.
10) It is a shame for Reliance to be in the internet market.
11) Reliance is cheating the customers.
12) Please pay back my Rs 1, 700 immediately.
13) I am recording it in Consumer complaints in the Internet.
Dr.Viswanatha Sankara Rama Subramaniam.
Mobile : [protected]
EMAIL : [protected]@drvsrs.com
Web : www.drvsrs.com Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. | |
3 Comments | |
Comments
Dear Customer,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
It is not at all resolved. Only talked unwanted things and the modem is not working or showing the renewal date. Relance is an Unreliable company. Selling products that does not work and cheating the customers.
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications