[Resolved]  Reliance — Reliance - False Billing

Address:Coimbatore, Tamil Nadu

Hello, I got 2 postpaid connection from Reliance and while giving the connection they told 250 MB 2G data free, but from first month billing they started to charge for data usage. The guy who gave me connection "Janarthanan.[protected]@relianceada.com" is not responding to me and its useless to go to him because he don't bother anymore he sold the connection by telling lies. ****://i58.tinypic.com/15qxemv.png [B]Connection is sold by:[/B]Mobile number :[protected] EMail id :Janarthanan.[protected]@relianceada.com Complaint number :[protected] complaint taken by bharathi from customer care After 20days i called customer care they told they closed the case because my number was not reachable when they tried calling me.I have sent several emails to below mail address everything useless i don't even get automated reply . [email]Gowdhaman.[protected]@relianceada.com[/email] [email]Rcomnodalofficer.[protected]@relianceada.com[/email] [email]rcomappellateauthority.[protected]@relianceada.com[/email][email]rcomappe... [email]Head.[protected]@relianceada.com[/email] Funny part is i get mail rejection saying email address "rcomappellateauthority.[protected]@relianceada.com" is invalid. I have also recorded the voice while they agree saying they provided 250 MB data usage. I will definitely sue them for providing false information and not providing proper customer support.
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns

Regards,
Reliance Communications
Hello,

Today i received a message from Reliance saying "Your SR No.[protected]" has been resolved,

When i called customer care they told me they have warned the reliance outlet and ask me to wait another 48 hours?

When the issue is not resolved why they closed the service request?
Its more than 48 hours i still not get any solution.
12 days over and still no response, how fast reliance is working to resolve the customers issue

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