[Resolved] Reliance — reliance netconnect + not connecting in hsd mode despite recharge done of rs999

amanhooda

from Mumbai, Maharashtra

Address:

Rohtak, Haryana

i am aman my reliance netconnect+ data card no [protected] i have recharged my data card with rs 999 plan in which i will get 20 gb of data in haryana but for past 2 days my data card is only connecting on the 1x mode and when i try hsd mode the connection bars are gone i called your customer care on[protected] at 7pm and the guy told me that there is some network issue going on and the problem will be resolved by 10 pm on the same day but it has not happened yet i am frustrated with the services of reliance because you guys are thugs you just take money from customers and dont provide the services that you promise please take immediate action on my problem my alternate no is [protected]

Was this information helpful?

No (0)

Yes (0)

Oct 17, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Jul 06, 2015

Reliance Communications Customer Care's response Dear Aman,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Verified Support

Jul 14, 2015

Reliance Communications Customer Care's response Dear Aman,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications