[Resolved]  Reliance — Reliance wi-pod 3g network problem

Address:Mandya, Karnataka, 571401
Website:reliance

Hi my name is shoib mehdi from mandya city and karnataka state and i am the reliance regular customer for 2 years. actually i am reliance wipod from last 5 months with a plan o[censored]nlimited 3g so it is working great, but from last 2 days there is a network problem, the device is not connecting for properly because the net for a whole day it is only connects for 35 to 40 minutes and then it is not disconnected for full day, so i contact to reliance office mysore and they told me that reliance 3g connection removing and u have to buy 4g sim and reliance 4g wipod device and upgrade for same plan o[censored]nlimited data with high speed, so i buy a 4g sim on jun 28 2016 and for 4g wipod device they told me that you come 1 week later i will give you so i am going tommorow to buy 4g wipod device but today they told that on august 25 the 4g connection will be activated until that you have to face that problem for 1 and half month because the network of reliance wipod 3g can not be resolved so please i can't wait for 1 and half months because i am a medical transcriptionist from medsoft india pvt for nuance usa company so i need internet for 24 hours with high speed because low speed can not handle usa software for my work so please whether you solve this network of 3g wipod device or please activate the connection of 4g in mandya city state karnataka because reliance office mysore they told me that on august 25 2016 the 4g connection will be active so please help i need net very urgently because every day i can not take holiday so please resolve the problem before tomorrow after noon whether it is not resolve on tommorow afternoon i definitely lose my job so please the problem soon. my phone number is [protected] and my mail id is [protected]@gmail.com. please inform after resolved.
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Oct 16, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Jul 08, 2016
Reliance Communications Customer Care's response
Dear Shoib,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
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