[Resolved] Reliance — Reliance wifi pod not working | |||
Hi team, I purchased a reliance wipod for wifi three months back and they were telling that future we will upgrade to 4g and you will get a good speed for the internet connection. Past three days the device not working when we check with the reliance provider they are telling that this device will no more work since they are converting from cdma to gsm. So in this case we need to get a new device and sim card. Nobody informed us that this device will not work in future when we purchased this device. Now they are asking us to spent another 3000 rupees for getting a new device. Reliance doing fraud and cheating the customers where they haven't provided any information now they need us to pay more it's completely a fraudulent activity. I need my money back or they need to replac my old one with the new one. Don't know how they can cheat the customers like this, i have all proofs when i purchased this device and all the bills related to this. Was this information helpful? | |||
May 9, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Aug 17, 2016 Reliance Communications Customer Care's response Dear Feroze, Apologies! To assist you with your current concerns, please help us with the following details, at this link using a PC: http://bit.ly/1cmd6ds we assure you that we will get the same addressed and fixed on priority. Regards, Reliance Communications | |||
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https://www.change.org/p/trai-must-act-against-reliance-communications-for-duping-customers-during-their-4g-upgrade