Reliance Store — Reliance Reconnect Tab - Broken screen not repaired since team from Mumbai is not responding to the emails

Address:

New Delhi, Delhi

There was a physical damage to my Reconnect Tab. I went back to the Reliance Store in Janak Puri New Delhi on 10th March 2014 and deposited the same for a repair.

They said you will get a call from our Gurgaon office and they will update you on the same. They also said that I will get the tab back within 14 days

No call was made by them and I was following up with them like a crazy. Every time they said I have just spoken in the Gurgaon office and they will update you. NOTHING HAPPENED.

I called them again and again and asked them can you please tell me where is the problem. The executive said that Gurgaon team raised a request for the part in the Mumbai office and they are not responding to the email.

ITS NOW 16 days OVER 2 WEEKS AND I AM HEARING THIS. I KNOW I HAVE MADE A MISTAKE TO BUY A RELIANCE PRODUCT. CAN YOU PLEASE FOLLOW UP ON THE FOLLOWING COMPLAINT. HERE IS THE MODEL NUMBER- RDTPF 0801