[Resolved]  Reliance Telecom — Change my postpaid plan without any information.

Address:Bharuch, Gujarat, 393002

Dear Sir/Madam,

Ref: My Relaince no:[protected].

I used reliance sim all around 6-7 months and previous month they changed my plan automatically without any information. I call service center but they talks rudely that i cant changed your plan / we already inform you etc. then i decided to change my operator/provider and send MNP Request.

after two days they call me and commit me that "we give you your old plan so please do not change your network provider" and give me a complaint no[protected], dtd-22.04.2016 and says that the problem solves after or within 6 hrs. but till date the problem still same.

today(07.05.2016) i call the customer representative and give him complaint no but he says that" the request number is rejected and the plan can't change"


So please i request you to please take some action regarding this type of fake activities.
Thanks
Gaurav Kumar Choudhary
[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 8, 2021
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Gaurav,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Dear Gaurav,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times.

Regards,
Reliance Communications

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information