[Resolved]  Reliance Telecom Ltd — Tariff not reduced

Address:Ranchi, Jharkhand, 834001
Website:reliance communications

To reduce my tariff rates i have recharged my number with rs. 111 on 25.05.2016. But till date my call rates are charged at re. 0.80 per minute. I already lodged a complaint in reliance store but no action is taken. My main balance is reduced from rs. 70 to rs. 20.
On complaining about the same to nearest relaince store on lalpur, ranchi, the lady at customer service desk diverted me to their h. O at maroo towers, kanke road.Instead of resolving the complaint.

Please do the needful to get my problem resolved and also help me to get my extra amount which is debited since 25th may back.

Regards,
Shantanu banerjee
[protected]
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Aug 8, 2021
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
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Comments

Dear Shantanu,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Shantanu,

We have been informed by our customer service team that your concerns have been addressed. However, as per the confirmation received, the necessary waiver has been posted to your account. Thank you!

Cheers,
Reliance Communications

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