Reliance Telecom — Reliance 4g upgrade | |||||
Respected Sir, This complain is for Reliance Telecom/Reliance JIO for Wireless Internet Service. Reliance is upgrading their network to 4G and forcing their customer to upgrade their device. I received an email with the instruction and offer to upgrade my existing CDMA device to 4G (Please have a look on the attached file). I have gone through the steps and after form submission it lands to purchase the device but in the original price whereas reliance is offering the new device for the existing customer in RS. 899/- Sir, I mentally got harassed by the reliance 4G upgrade, as in many ways they cheated us (customers) like, I have purchased one connection as their offer said "Lifetime Free" in year 2016. The plan was getting 1GB data free every month till year 2021 in RS. 3001/- . If they were planned to upgrade to 4G they should have been stop selling their product, now they are forcing to buy new device to continue the service by paying additional amount of RS. 2699/-. Hence it is prayed that the Honorable Department of Consumer Affairs shall be pleased to initiated immediate probe in this matter and have the concerned company "Reliance Telecom and Reliance JIO" directed to pay the monetary compensation for deficiency in service along with an unconditional letter of apology signed by the senior management of the company. Sincerely, Alok Pandey Was this information helpful? | |||||
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Reliance Communications customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
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Please sign this online petition against RCOM 4g migration issues.
With every signature, email is sent to TRAI/DOT/Ministry of Communications
DirectLink: https://www.change.org/p/trai-must-act
Alternate Way:
1) Go to change(dot)org
2) Search this petition "TRAI must act against Reliance Communications"
With every signature, email is sent to TRAI/DOT/Ministry of Communications
DirectLink: https://www.change.org/p/trai-must-act
Alternate Way:
1) Go to change(dot)org
2) Search this petition "TRAI must act against Reliance Communications"
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Reliance Communications