[Resolved]  Reliance Telecom — Serious Network Issue CDMA

Address:Bangalore, Karnataka

With utmost regret, I am writing this email. We are using below 7 (seven) Corporate CDMA Connections all running on plan Rs1299/-, and other 70 connection on GSM. Now from last 7 days we are facing huge (Serious) Network Issue on below mentioned ADDRESS on CDMA Numbers only. We also tried with multiple handset and checked the signal strength. We are facing problem in both indoor as well as outdoor. Exact Problem : Fluctuation on voice clarity on both the side. The problem is not on particular timing or through the day, it suddenly creates Fluctuation on voice clarity. NO PROBLEM in NetSpeed or drop of single bars on phone. == SIGNAL STREGNTH : 67dbm 8asu 1. [protected] 2. [protected] 3. [protected] 4. [protected] 5. [protected] 6. [protected] 7. [protected] Address : Secure Success Plan Pvt Ltd #27/28, 1A Cross, 'Kamadhenu', Chikkabommasandra, Yelahanka New town, Bangalore, Karnataka, INDIA PIN Code -560065 With this we need immediate solution as we are mainly depended on your connections. Please let us know is the problem can be rectified or can’t be rectified well before itself, so that we can plan further of switching to other networks or not. Contact Person : Shreyas Cell phone number : [protected] / [protected] With Regards Shreyas [protected] / [protected] D2Land Line :[protected] BB (BlackBarry) : 754B17D2 / 7AFC73E
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Aug 9, 2021
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
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Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Customer,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

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