[Resolved]  Reliance Telecommunication — Fraud done by reliance

Address:Lucknow, Uttar Pradesh, 226022
Website:www.rcom.co.in

To
The department of telecommunications
Ministry of communications and it
Sanchar bhawan 20, ashoka road, new delhi 110001

Sir,
I want to file a complaint letter or want information from department of telecommunication regarding telephone/mobile that when from 1st june 2016 all cdma mobile is converted to gsm, and it has already taken long time, after converting cdma to gsm many customer are facing problem, i am one of them. reliance company commited with me that same plan will continued after conversion to gsm 4 g but they are not doing so, my plan was 594 rs plan in which reliance to reliance was free but they are not giving that plan. please look into the matter and provide me compensation, and take necessary action regarding this.

My reliance mob no - [protected]

From,
Mohd. athar
Mob - [protected]
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Oct 15, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Jul 06, 2016
Reliance Communications Customer Care's response
Dear Athar,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times.

Regards,
Reliance Communications
Complaint comments 

Comments

Dear Athar,

We regret the unpleasant experience and appreciate you for taking time to share the same with us. We have escalated your grievance to a specialised team. We assure you that they will look into the matter at the earliest and update you with a best possible resolution. Thank you!

Regards,
Reliance Communications

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