[Resolved]  Reliance Telecommunication — To refund wrongly/ illegally deducted (again on 25.06.16 & 26.06.16, rs.10 /- & rs. 20/- (total rs. 30/-) respectively) sim balance

Address:

Jhalawar, Rajasthan, 326023

Sim balance of rs. 10/- and 20/- (Total rs. 30/-) again got deducted
Wrongly/ illegally by reliance telecommunication on 25.06.16 &
26.06.16 respectively.
My name is praveen singh chauhan.
My reliance pepaid gsm sim account balance of rs. 10/- + 20/- (=
30/-) got wrongly/
Illegally deducted again on 25.06.2016 & 26.06.2016 respectively (No
Any intimation
For deduction).
Earlier, my sim account balance money of rs.20/-was deducted wrongly/
Illegally on 20.06.2016 & 23.06.2016 recently and many times before.
So, please arrange to refund the illegally deducted account balance
Money back to my account. Following are the details:-
Gsm no. On which the money was deducted:- [protected]
Name: praveen singh chauhan
Location:- distt.- jhalawar, rajasthan
Above mentioned are the four incidents of wrongly deduction of gsm sim
Account balance happens to me latest. Reliance communication had done
Ame wrong sim balance deduction to me in the past also.
Also, i have called your 198 complaint no. To refund my balance
Amount back but not able to talk with your customer care executive by
Diallig ivr 119 over complaint no 198 as your ivr 119 option to talk
To cce is being overlapped with ivr saying please dial*111# or online.
That is why i am not able to talk to your customer care executive to
Get my balance amount refunded. Therefore, fault mistake is of
Reliance telecommunication of first wrong sim balance amount deduction
And second changing options on 198 as the result of which customer not
Able to talk to cce for refund.
Therefore, it's reliance telecommunication responsibility to refund
The wrongly deducted sim balance amount beyond the 24 hr. Limit as
Reliance telecommunication cc removed customer and cce talking
Facility on 198