[Resolved]  Reliance Telecommunications — Net connectivity

I have taken Wi pod connection on 9th October 2015, it was activated on 11th Oct. From the day one I have been getting the speed less than 10KB/s against claimed 14.7Mbp/s. I have raised a complaint on the same with customer care on 12th Oct 2015 with the nos[protected]. I was promised to get the issue solved and also a call from technical team within three days. Even after repeated follow up with the customer care, nobody from the technical team contacted as mentioned nor the issue solved. When I have contacted CC they are clueless and require more time, which I don't have. I would like this complaint to be sorted at the earliest, since I am without internet connection for last six days even after investing on the instrument and I am not going to pay the rent for these days which I have not used. I would be happy if the speed is at least half of what it is claimed. Also the same crispness and speed of the sales team to replicated with the after sales service team Nithin [protected] wipod[protected]
Was this information helpful?
No (0)
Yes (0)
Oct 30, 2016
Complaint marked as Resolved 
Verified Support
Oct 24, 2015
Reliance Communications Customer Care's response
Dear Nithin,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information