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[Resolved]  Reliance — Wrongly data charge apply in my bill

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:Relience postpaid

I am using Freepaid395 and 99 data pack.and my question is that when i am using date 99 (500 3G & after 500 2G unlimited) then why you applied Data and value added services (VAS) charge Rs 857.03 in my current bill.my outgoing facility has been barred due to credit limit exceeded where as I was out of station and I didn't have any other number to make a call.Yesterday i logged a complaint (complaint number:[protected] for same issue.

Postpaid number:- [protected]

Note:-My question is that why my number has been barred.this is not my fault.it's your fault.so i need explanation asap.

Regards-
Gourav
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Aug 7, 2021
Complaint marked as Resolved 
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Dear Shriwastava,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
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Dear Shriwastava,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times.

Regards,
Reliance Communications
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