[Resolved]  Religare Enterprises — wrong information provided by sales person (nishant)

Address:207 Howes ST, V3M 5L7

Hello,

I have bought the travel health insurance for my wife and my daughter for their canada tour. My spouse and my daughter will stay with until i come back to india. As per the british columbia policy for the medical service, a person will get the insurance after 3 months. So i bought the religare insurance for 95 days.

As i have been informed that for the claim, i can submit the all my payment receipts and claim forms online or by email. I do not need send original documents if i am out of the country.

In my case, me and my family will not return until 2 years and till then my policy will expire, so i may not be eligible for claim.

I took my daughter for the opd because she had a fever and then i have submitted the documents to [protected]@religare.com and now they are asking to send original documents to proceed further, which will cost me more from sending to canada.

My insurance policy number: 14773687
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Nov 23, 2019
Complaint marked as Resolved 
Religare Enterprises customer support has been notified about the posted complaint.
Verified Support
Oct 22, 2019
Religare Enterprises Customer Care's response
Hi, Thank you for writing to us. For a faster resolution to your concern, we request you to reach out to Religare Health Insurance team at [protected]@religare.com/[protected]@religarehealthinsurance.com

Regards,
Team Religare
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