Reserve Bank Of India [RBI] — Credit card closed but outstanding amount seen by hdfc bank

Dear Customer,
We regret the inconvenience caused. Our team has made a note of your concerns and will contact you soon with an update on your issue with in 3 working days.

Case is pending with Reference number for your query is[protected]

-Manoj
HDFC Bank Assistance

Till my issue not solved by bank please solve as early possible

Dear Sir/Madam,
I am received on may 4th email from EUROPEAN UNION ([protected]@eudesk.net and [protected]@rbigroup.in, Regards
fund transfer to me and asking for processing fee Rs.11950 request to
conform the party is genuine are Fake.find the attached mailcopy.

my name is G.Dilli Babu
Mobile No: [protected]

Dear sir iam narsing vasant gurav i settled by my credit card account 10000/- as per discussed with HDFC office at kanjur road mumbai till my salary account the amount deducted as 19950/ by credit card.
I called to customer care but no any one response given to me.
Please solve and refund the money

Credit card no.[protected]

Name : narsing vasant gurav

Mob. No.[protected]

Dob.:[protected]

Reserve Bank of India (RBI) — Got call from RBI and asking me my card number

Today I have received a call from [protected] asking about my .bank Debit card number and all information, but I didn't give that. He trying to hack my card, so please take necessary action regarding this...

I am Narsing Gurav was the customer of HDFC credit card No:[protected] which i have closed on 02/03/2015 .One of my LIC policy ECS was registered on the same card which was of amount 8064/- half year basis.The amount was deducted from my credit card on 04/03/2015 which in actual should be deducted in June (Don't know the reason why LIC deducted it in March), i did not received any statement of credit card for the same afterword.I was not aware of the above deduction.The card was closed and i do have the documented proofs for all the above statements.Kindly check the attachment. After deduction of LIC amount HDFC sent me the bill of credit card 20052/- which to high and they added the finance charges in it till date for which i am not definitely eligible.Then the amount was holded from my HDFC bank salary account no :..., which was without any intimation and without any fault of mine.Then after some days they deducted the amount 19952.37/- from my account without any intimation to me.After all this trouble i visited your Kanjurmarg East Mumbai branch and met the branch manager Miss.Samitha Panchal called from no: [protected]. I also got the call from Miss. Vandana Verma, Miss. Jyoti called from nos: [protected] and [protected] from delhi, for the settlement of the above issue.According to there guidance they suggest me to visit kanjurmarg branch for collection of settlement letter dated 18/05/2016 from Mr.Yatin Parab.As per my discussion with them, they told me to pay 10000/- rupees as a settlement amount and after payment they will release my complete amount which HDFC deducted from my salary account. I paid the required amount to Kanjurmarg west, mumbai branch .So according to which i should get my account credited with amount of 19952.37/- as per decided by HDFC team.But now your team refused to credit the amount and only ready to credit 10000/- which is not acceptable by me.After all the above harassment and trouble, continuous follow ups(Minimum 10-15 calls per day from last 2-3 days) for refund how you peoples are doing this to me?I am very upset with this behaviour and i completely lost trust in your bank and your peoples.So i am requesting you to refund me my complete amount (19952.37/-) to my salary account no ... as per your commitment.

HDFC is a big name in banks and we really don't expect this type of service from you.I am hoping some positive action from all your team so that i will maintain the relationship with the bank in future too.

Till my problem not solved by HDFC bank

Dear Mr.Gurav,

We have taken note of your comments expressed with regard to your credit card and you may look forward to receive a response to your e-mail id by 2 working days. We request you to bear with us in the interim. Please feel free to write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

-Bejoy
HDFC Bank Customer Assistance.

Till no any call from your side iam very upset for this situation
please refund the my amount.