Reserve Bank Of India (RBI) — Sub: Failed ATM transaction while withdrawing from another bank’s atm.

Address:

New Delhi, Delhi

Respected Sir. My Account With Indian Bank, Jamia Millia Branch A/C No.:[protected] Ref.: Online Complaint Reference No. INET[protected]Same Day) I was used Kotak Bank’s ATM (ATM ID: DLON1047) to withdraw 18, 000 rupees (10, 000 + 8, 000) in a separate two transactions, on 12th December 2014 - 05:25PM Thursday evening but due to ATM machine error I didn’t receive my cash or slips. I got a message saying “Sorry! Your transaction can’t be completed ” I waited there for 10 minutes but after I received two SMS in my mobile Phone that total Rs. 18000.00 was debited from your account. I haven’t received cash. Today is 16th day. I have given a written complaint to Indian Bank Jamia Millia Branch in addition Online Complaint. Sir these ATM machines are a sword of dmocles upon us, we face this type of problems frequently. I believe only your intervention can resolve this problems. Think those citizens who are uneducated, poor suffering unnecessarily due to these types of errors. we can understand, machine is machine! but why they take too long to return our money. So I seek your help to resolve this kind of problems which may get relief to the people of our nation. Thanks and Regards