Richfeel Trichology Centre — Hair System not received

Address:

AD-48, Ground Floor (Right Side), Near 4 no tank Sector – 1, Salt Lake, Kolkata, West Bengal 700064

Dear Sir/Madam
I had visited your trichology center in salt lake two years ago during which your founder had visited there. The measurement and everything was done but the system hasn't been delivered to me yet. Whenever i go to the centre they say me it is coming. It has been two years . I have filed a case with consumer forum. Herein attached documents. It was 16th November 2019 and yet I have not received any refund from your end. Kindly refund or else I will have to file a case in district consumer forum.