Richfeel Trichology Centre — product never delivered and need refund

Address:SP Ring Road Vastral

With a sense of deep sadness, i had to write this email to you. I was in touch with rishikesh ingle. He had taken payment 2650 and then never responded me with tracking details/ order no. (Pg[protected] placed on 11 may 2020. I have not received the order until today. Now i don't want any product from rich feel. Request you to please get me a refund.

That s a big amount for me being a single mother.

I am available at [protected].

Request you to help me.

Screenshot of the wats app followup, payment proofs are attached.
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Richfeel took payment in advance before make surity of products. They are not provide products in right time also. If we request for refund they answered to take another product of same price . That's worst thing . Their is no co-ordination between staff and city head too. Everyone answer differently and not able to take responsibility of customer.

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    Richfeel Trichology Centre Phone
    +91 90 2298 8151
    +91 22 2660 9090
    Richfeel Trichology Centre Address
    Ground Floor, Jai View Building, 17th Road, North Avenue, Santacruz (West), Mumbai, Maharashtra, India - 400054
    View all Richfeel Trichology Centre contact information