[Resolved]  Rimyrah.com — Not refunding money nor responding

Address:Mumbai City, Maharashtra, 400058
Website:rimryah

I had talk with vinay, for returning the product. They are just giving excuses for refunding money. Rather they will tell about the return policy. This is fraud company. No e-commerce website give such policy to customer. They are giving us the credit points of refundable amount. I will suggest to all, not to shop from rimyrah. I have lost my 1870/- in that. Dont wanna let it to happen with anyone..
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Aug 5, 2021
Complaint marked as Resolved 
Rimyrah.com customer support has been notified about the posted complaint.
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Dear Customer,

We have received your order on 18th July 2016, We sent it on 19th July 2016 and you have received it today that is 21st July 2016.

The Delivery time was not even 2 days from the date of order. Now if you have some issue with the product we can take an exchange and provide you some other product as well. As we have mentioned on our website in 2 different locations that there is no Refund Policy and for this we have maintained transparency as well.

When you called today, your call has been received in the first attempt. We have only intention in our mind and that is to close the query of a customer with in the terms and conditions and in a fast manner which we did.

Regards,
Rimyrah.Com
rinkurinku's reply, Sep 21, 2016
If you can not refund then please you can at least exchange it as soon as possible
Rimyrah.com Customer Care's response, Sep 21, 2016
Verified Support
Dear Customer,

We will make sure that your product is exchange and we never argued on this before as well. We have offered you exchange even when you complained for the first time. We will make sure that you receive a call in next 24 to 48 hours and your issue is being taken care off.

Regards,
Rimyrah.Com

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