Rose N Cakes — Payment received twice (now not refunding it)

Address:	New Delhi, Delhi, 110062
Website:	Rose n Cakes

I ordered a combo in Februray and my amt was deducted twice.

Your customer representative Ms. sofia helped me to order it and she provide a direct payment link through which i ordered.
When first i made the payment is shows failure n she asked me to do the payment again.
I got transaction deduction twice so confirmed her whether its deducted twice.So she informed that its once only. They received the payment once.

i tried your helpline no.also but due to some issue with your no. couldn't connect.
Same issue i informed my bank so at that time they refunded my money.
But today they deducted again as saying u guys shown them proof that i ordered twice.(which means u received the payment twice at very same day, but didn't informed me and refund me.)

Now u guys check that how many times u deliver the same product to me.

Even i have proof from payumoney that money deduct twice on same.