Royal Enfield — Bad response and Bike Service and No response from Support after 14days of complaint | |||
I have made a complaint 14 days back but no response from the support. The people are not doing proper service and neglecting the bike service and putting the riders at risk. When we complain in support of both the service center and Royal Enfield support both are not having the common sense to respond to the mail and check the concern. mailed my complaint in: [protected]@gmail.com [protected]@royalenfield.com Was this information helpful? | |||
|
Royal Enfield customer support has been notified about the posted complaint. | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
11%
Complaints
3453
Pending
0
Resolved
369
+91 44 4223 0400
Tiruvottiyur High Road, Tiruvottiyur, Tamil Nadu, India - 600 019
View all Royal Enfield contact information
With such less running the part getting bad is unacceptable. I think Royal Enfield showrooms do this deliberately for their sale. This part should be replaced under warranty.
The service center and customer care are not telling the reason why this has gone bad even after regular servicing and lubrication. its clearly visible that has manufacturing or material fault
After charging hefty amounts for bikes and their services, Royal Enfield should at least provide sturdy parts and replace it within the warranty period.
As matter of fact in warranty period if something happens they won't replace but just repair it till it gets bad after warranty. I need a solution Pls look into this