[Resolved] Royal Enfield — Beep sound from fuel pump | |||
My name is pushkar shinde I had booked royal stealth black 350cc on 2nd Jan 2021. And they gave me delivery on 11th Jan on my Birthday. During purchase of my bike I cleared all the money and they told you will get full body cover for your bike. On the day of Delivery they told me cover is not in stock will call once it is in stock. Today is 28th almost 16 days completed no call from showroom. Now the 2nd incident which happened on 5th day after delivery . During riding my bike I found that something whistle sound is coming from my bike. When we start engine I was able to hear a whistle sound which was irritating me while riding. I thought I will ride it for 2/3 days and will check if same issue is coming or not. Even after 2/3 days the sound was coming. I went service centre which is at Worli on 20th Jan 2021 they told me yes there is an issue with fuel pump as your bike is in warrenty we will replace it in 1st servicing. I told hardly 9 day I have used my bike this kind of issue is not acceptable. Still they were like come on 1st service we will clear it out. I went on 27th Jan 2021 to service centre which is at Worli for servicing. I told them properly that sound is coming and you people told me that you will replace fuel pump. The person name was sharukh who attended me and told me that we have to check for part and will update you and he took my phone number and told me to come at 5:00 PM. And the criteria of royal Enfield is servicing will be done in 90 minutes. I went at 11:00 PM and they gave me msg for delivery at 5:25 PM. What they were doing so much time with my bike while taking delivery they told me fuel pump is not available and we have ordered it. Once it will come we will call you. Such a disgusting behaviour of your staff I have paid full amount of 2, 26, 800. Now I feel like I wasted my money and took royal Enfield. 1. I didn't get my bike full body cover which you told on purchase. 2. Still my bike is giving whistle sound and part is not available with royal Enfield. Such a shame you don't have part?? Really now I feel like I made a mistake. Now I'll tell each and every friend of mine not to purchase royal Enfield they just give words and do not follow them. Staffs are liars!! Name : Pushkar shinde Purchase date : 3rd Jan 2021 Delivery date : 11th Jan 2021 Model : stealth black classic 350 cc Bike RTO number - MH01 DU 9004 Was this information helpful? | |||
Aug 14, 2021 Complaint marked as Resolved They supported well after my complaint Mr. Sunil Pawar cleared all my issue related to my bike.
Thanks for support Royal Enfield customer support has been notified about the posted complaint. | |||
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