Royal Enfield — Brand new bullet standard 350 engine complaint

gokul sudarsan

Website:

www.royalenfield.com

I bought a brand new royal enfield standard 350 bike from unnoony motors kottarakara on 4th august 2016 by full payment...when i bought it from the showroom the machine is not like a brand new bike..it comes with full scratch in the front and rear mulguard and fuel tank..and the from the second day on the 5 th august there i noticed a huge leakage in the engine...i know this was a major engine issue and i informed it to the royal enfield showroom kottarakara...and they promised that they will replace the bike...on the 8 th august i submited the bike on showroom and asked for replacing the bike..and they are not ready for replacing the bike...i dont want that machine. i know that from the engine side it has a lot of complaints..i want a new vehicle...pls help me..

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Royal Enfield customer support has been notified about the posted complaint.

Aug 10, 2016

Updated by gokul sudarsan I bought a brand new royal enfield standard 350 bike from unnoony motors kottarakara on 4th august 2016 by full payment...when i bought it from the showroom the machine is not like a brand new bike..it comes with full of scratches in the front and rear mulguard and fuel tank and i informed it to the showroom executive at the time of delivery and they promised that they will replace the scratched parts in 2 days..and from the second day on the 5 th august there i noticed a huge oil leakage from the engine. in 24 hours half of the engine oil gets out by leakage and when i tried to shift the gears the machine started producing huge sound .i know this was a major engine issue and i informed it to the royal enfield showroom kottarakara.and they promised that they will replace the bike.on the 8 th august i submited the bike on showroom and asked for replacing the bike..and they are not ready for replacing the bike.i dont want that machine. i know that from the engine side it has a lot of complaints.i want a new vehicle.pls provide neccesory action.

Aug 10, 2016

Updated by gokul sudarsan I bought a brand new royal enfield standard 350 bike from unnoony motors kottarakara by full payment...when i bought it from the showroom the machine is not like a brand new bike..it comes with full scratch in the front and rear mulguard and fuel tank..and the from the second day there i noticed a huge leakage in the engine...i know this was a major engine issue and i informed it to the royal enfield showroom kottarakara...and they promised that they will replace the bike... i submited the bike on showroom and asked for replacing the bike..and they are not ready for replacing the bike...i dont want that machine. i know that from the engine side it has a lot of complaints..i want a new vehicle...pls help me..