Royal Enfield — Chain sprocket Broken in warranty period - Bullet 350 EFI

Address:Jangid Nagari, Charan Nadi, Benar Road, Jhotwara, Jaipur, 302012

Dear Royal Enfield,

I have visited the RVS MotoCorp, Vaishali Nagar for the replacement of my Bullet's Chain Sprocket.
The service center are charging 2577/- (Chain Sprocket and Labour charge) for the same.

Dear Sir, my Bullet is not even been completed 1 year.
In less than a year, it covered only 8000 km and when I was riding the bike on 18th April 2021, there found slippage in chains with sound and when checked, it found that most of the teethes of sprocket found broken condition.
I bought this bike in 1.5 lacs and for this cost it should give minimum life to it's parts. I think low cost bikes available in market gives more life to parts than this.

I am completely unsatisfied with this. My Bike registration number is RJ14VJ3221.
The photographs showing the broken teethes of sprocket.

Best Regards,
Arun Kumar Jangid
Mobile No.: [protected]
Was this information helpful?
No (0)
Yes (0)
Royal Enfield customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Royal Enfield
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    3453
    Pending
    0
    Resolved
    369
    Royal Enfield Phone
    +91 44 4223 0400
    Royal Enfield Address
    Tiruvottiyur High Road, Tiruvottiyur, Tamil Nadu, India - 600 019
    View all Royal Enfield contact information