Royal Enfield — Chain sprocket got cracked while May now bike is taken 2 months ago from Shahdol showroom Gupta Automotive | |||
I had purchased Royal Enfield classic 350 MP18MT2364 in march 2021 from Beohari Showroom (MP) and its running is less than 5000 kms. I had done timely servicing too an their were no issues till 2 free servicing .Suddenly I seems the chain spoket have crack after that the chain got loose and now service center is telling to replace it. With such less running the part getting bad is unacceptable. I think Royal Enfield showrooms do this deliberately for their sale. This part should be replaced under warranty. The service center and customer care are not telling the reason why this has gone bad even after regular servicing and lubrication. its clearly visible that has manufacturing or material fault After charging hefty amounts for bikes and their services, Royal Enfield should at least provide sturdy parts and replace it within the warranty period. As matter of fact in warranty period if something happens they won't replace but just repair it till it gets bad after warranty. I need a solution Pls look into this Was this information helpful? | |||
Royal Enfield customer support has been notified about the posted complaint. | |||
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