| Website: | www.royalenfield.com |
Sir/Madam,
I have given by Royal Enfield classic 350 CC (UP32HH0126/120)for service at your HALLMARK MOTORLINKS LLP PANVEL Maharashtra. Bill amount is 17422/.When i am trying to pay by card they are saying 2 % extra i have to pay worst part is that I received SMS from ROYAL ENFIELD to pay only Rs 9458.33/, When I asked about it they are saying there is software glitch that is why I received SMS to pay lesser amount but actual amount is Rs 17422/.
There seems clear cheating by service Centre. Please look into the matter and arrange to reimburse my extra Rs 8000/ paid to service Centre. I have never expected this from a service center of royal Enfield. Please initiate to reimburse urgently otherwise i will have no option left other than legal recourse.
There is another issue also, registration number of my vehicle is UP32HH0126 but I was provided bill mentioning registration number UP32HH0120 saying it was mistake of previous service Centre and they cannot modify it. Please rectify this as well
This was very pathetic experience with this service Centre. Please resolve all mentioned issue urgently.
Regards
Navendra kumar Pandey
[protected]
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