| Address: | Kalpetta service center,Wayanad, Kerala |
Sir..
My KL 73B 1930 Chassis No ME3U3K5C0HG367675 Engine No. The U3K5C0HG367675 standard bullet vehicle was serviced at Kalpetta showroom in Wayanad district on July 19 (Job card No. RJ006539DE01856).
Before servicing, The speedometer not compliant . Bt after service, I noticed that speedometer not working.The service consultant, named Naveen immediately informed about compliant. He asked me to come the next day. The next day he came and made the meter ready. But after a few kilometers, the vehicle's meter reader became obsolete again. Accordingly the service center was called and asked to come on July 29th. So when I drove 60 km to the showroom in Kalpetta to get the meter reader fixed, the service manager asked me to pay. He did not listen to the meter reader who complained that he had made a mistake during the service. He also awoke to a call from here saying that he would change it. When I asked again for money to replace the damaged meter I was not willing to pay for it. Because the meter reader of my vehicle, which had no complaints, was damaged during service. Similarly, the service manager's intervention and conversation will never satisfy me as a customer.
Therefore, I request that the meter reader of my vehicle be repaired free of cost and that to order Kalpetta, Wayanad branch services be performed with some responsibility. Please do needful.
Your sincerely
ABDUSALAM PK
Perunnamkunnu Ho
Kaithapoyil PO
Kozhikode- 673586
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