Royal Enfield — Continuous Stopping Problem and Engine Check issue

Address:

Garg Autos Sector 32-D SCO 280 Chandigarh

I buyed my Classic 350 BS 6 engine on 11 June 2021 from Garg Autos Sector 32 Chandigarh and after complete one month / 500 KMS, I went to the service station in industrial area Chandigarh for my 1st service. Till that time, I got stopping issue twice or thrice but I ignored it because I thought since my bike is new so this happens when a new engine comes in a running form. This issue continuous to arise after my service and it has become a daily problem in traffic, on light point it automatically stops and I was so frustrated that on September 15 2021, it stopped once for all and didn't started, so I need to call for on road assistance then need to take it to service center where they changed all the sockets plugged in the tool kit area. Now, for some days the bike runned fine but till today I am facing the same issue of stopping and today, you won't believe it that the engine power goes off while driving on a highway and I am lucky that in the middle of the road it automatically stopped and I wasn't hit by any vehicles coming from my back. The engine check sign comes on and I tried to start the bike but all in vain then I waited for some time for the bike to get cooled down and tried again to start it. This time is started on ignition but the engine check is still ON and not going. I am fed up with the Royal Enfield now, I want a final resolution to this issue. Either, they will replace my model or give me back the money I spent on it at the time of purchase because this bike is worthless now and In just 4 months after buying it, these many problems arising is not a good sign for a company like Royal Enfield.
I request you to please look into my issue and take strict action against the company for selling the consumer a faulty bike which is giving trouble only and no comfort of riding.
I also want that the company should either compensate all the expenses and money spent at the time of purchasing the bike by me and the harassment done to me due to this faulty piece of bike or replace the bike and give me the bike in which I will not face such issues.
I am in a deep regret now to choose Royal Enfield for a bike since it was my damn favourite bike company of all times. I purchased my 1st Bullet 350 Electra from Royal Enfield and had it for almost 10 years and loved that bike a lot and this was my 2nd bike which I purchased but I never thought that after purchasing this bike, I will regret on my decision of buying it with so many technical issues in it.

I need replacement or compensation for the loss / money given for this pathetic bike ever with no comfort only problems and problems.

Garg Autos, Sector 32, Chandigarh from where I purchased the bike

Showroom contact details : Sco Number 280, Sector 32d, Chandigarh - 160047
Contact nos. Mr. Kamal (Salesperson) +91-[protected], +[protected], +[protected], +(91) [protected] +(91) [protected]

Service Centre details: Garg Autos, plot no 18, Industrial Area Phase II, Chandigarh, 160002. Contact Nos. Mr. Ashish +91-[protected]