[Resolved]  Royal Enfield — defected classic 350 please replace it or refund me

Address:Ahmedabad, Gujarat

on a first day of purchased i requested mr.rakesh sales executive to give another piece becoz of nosey firing, but he told me that please trust me it will be ok. Engine noises - i have been hearing some weird noises from engine since day 1. The technicians from royal enfield say the noises will disappear as i put on more and more kms in the odo meter. Currently the odo reading is 2900kms and i don't know how many more kms i have put on the odo to make the noises disappear. Also i have been hearing some knocking sound from primary chain case, to which royal enfield doesn't have any solution. vibrations - I experience severe vibrations while riding around 60kmph. Literally i find it difficult to hold the handle at 80kmph. Till now no solution is provided for this issue. speed limit- when i went on long drive maximum speed was only 80 to 90lmph Front wheel doesn't rotate regular. i feel like wavy road driving. seat- my front original seat cover not sticked properly its removed in a month. petrol tank noise.like empty vessle sound. clutch problem pick up not satisfied, kick start takes more time to start, nutral not comes imediately. i put it in service and slve out the problem on 3rd nov.time 12p.m. they told me it will be ready on 5 or 6nov but not sure.sarabhai motors. there is no alternate vehicle provided me. manager -manish khandelwal has no sense to talk when i explain him my problem at kaveri service station, ahmedabad Having experienced so much physical strain and mental agony in the last 2 to 3 months, i will filed a complaint in consumer court against royal enfield company for selling me a defective vehicle and and against sarabhai motors for providing pathetic post sale service. Royal enfield needs to improve alot in manufacring quality vehicles and providing quality service. 2 times they opened my bike engine without any information given. but problems are not solved, they don't have appointment system in kaveri motors service and also at sarabhai motors. paavan panchal-[protected] 3, amidhara rowhose, near bopal gram panchayat bopal, ahmedabad-380058
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Aug 14, 2020
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