[Resolved] Royal Enfield — Delay in Delivery

shashimarian970

from Chandigarh, Chandigarh

Address:

Gwalior, Madhya Pradesh

I had booked a RE Std on 29 Apr 14 and the tentative delivery was 29 Aug 14 (Four months waiting period). I have booked through CSD and paid the full amount of Rs. 90390/- at Aman motors, Gurgaon. Till date there has not been any fruitful response even after completion of 4 months. Everytime the response is tomorrow, this week and so on. Each time Im told that the bikes through CSD have not arrived till date. I do not understand the difference between CSD customers and regular customers. Are CSD bikes manufactured separately? Please look into the matter and take appropriate action.

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Aug 14, 2020

Complaint marked as Resolved

Royal Enfield customer support has been notified about the posted complaint.

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Comments

vin6418

from Mumbai, Maharashtra

I have booked my royal Enfield classic 350 Ash colour on Nov 28th 2014 and the dealer CONCEPT BIKES Showroom, Kazhakootam, Trivandrum has told me since it is ash colour we will deliver the bike within 4months that is on march 2015 and on march when I enquired about the bike some representative told me that, my bike colour what they have registered is Blue lagoon and he changed again to ash colour, now they are telling have to wait for another 1or2 months, its a mistake from the dealer and why I should suffer, kindly make my bike delivery as soon as possible