Royal Enfield — Delaying to deliver the booked vehicle and not responding

Address:BULL MAN AUTO, RAMANATHAPURAM, TRICHY ROAD, COIMBATORE-45

We have booked one Royal Enfield bike at Coimbatore on 29.11.20 vide booking and details are.

Customer Details Customer: Name Mohanasriram A

Booking Number BKG006182CD00577 Model Booked INTERCEPTOR650, INDIA, B S6, BAKER EXPRESS

Receipt Number BKR006182CD00577 Refundable Yes

Booking Date[protected]rence

DEALER NAME : BULLMAN AUTO- COIMBATORE

While booking the dealer has promised us to deliver the Vehicle within 60 days and assured to deliver before 15th Jan2021.

After the due date we have contacted many times by phone calls and directly visited the dealers and asked the delivery status. First of all they are not responding to phone calls when tried, sometimes they refer to so many people to contact and the concerned person not lifting the phone calls. Particularly the showroom Manager has not lifted the phone calls for many attempts.
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Royal Enfield customer support has been notified about the posted complaint.
Feb 12, 2021
Updated by Angu Samy
We have booked one Royal enfield bike at Coimbatore on 29.11.20 vide booking and details are.

Booking Receipt Voucher

Customer Details Customer: Name Mohanasriram A

Booking Number BKG006182CD00577 Model Booked INTERCEPTOR650, INDIA, B S6, BAKER EXPRESS

Receipt Number BKR006182CD00577 Refundable Yes

Booking Date[protected]rence

DEALER NAME : BULLMAN AUTO- COIMBATORE



While booking the dealer has promised us to deliver the Vehicle within 60 days and assured to deliver before 15th Jan2021.



After the due date we have contacted many times by phone calls and directly visited the dealers and asked the delivery status. First of all they are not responding to phone calls when tried, sometimes they refer to so many people to contact and the concerned person not lifting the phone calls. Particularly the showroom Manager has not lifted the phone calls for many attempts.
Feb 12, 2021
Updated by Angu Samy
Booking Receipt Voucher
Customer Details
Customer Name Mohanasriram A Booking Number BKG006182CD00577
Model Booked INTERCEPTOR650, INDIA, B
S6, BAKER EXPRESS Receipt Number BKR006182CD00577
Refundable Yes Booking Date[protected]
Customer GSTN Supplier GSTN 33AAPFB3138B1ZW
Tentative Delivery Date[protected]
Payment Details
Booking Amount Received ₹ 10, 000.00 Cheque/DD Number
Payment Method Cash Cheque/DD Date
Bank Name Payment Reference Number
Price Details
Motorcycle
Ex-Showroom Price ₹ 2, 74, 643.23
Insurance ₹ 18, 426.00
RTO Charges ₹ 22, 621.46
On Road Price* ₹ 3, 15, 690.69
MIY Options
Note: Booking Amount is Refundable without any deductions.
Terms and Conditions:
1) The above prices are subject to change and the prices prevailing at the time of invoicing will be applicable.
2) No interest will be paid on the booking amount at the time of refund.
3) The booking is not transferable, and invoicing of the motorcycle will be done under the booking name only.
4) In case of Cheque/Demand Draft, pay by local/At par only. Payment through Cheque/Demand Draft has to be in favor of BullMenn
Motors - SALES
5) The Cheque/Demand Draft is subject to realization and will be effective only after it is cleared and credited to our account.
6) In case of hypothecation, registration or delivery will be made only after the receipt of full payment confirmed by the financing partner.
7) If payment is made on behalf of the customer, kindly fill the Nominee Payment Declaration Form.
8) The vehicle specifications & features are subject to change without prior notice.
9) Delivery date mentioned is tentative. The delivery schedule will be based on the physical stock availability of the motorcycle.
Please keep the below documents readily available as they would be needed for the Vehicle Registration. The list of documents given
below is not conclusive
1. Passport size photographs – 5 numbers
2. Address Proof: Aadhar card, Passport, Election ID
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