| Address: | 411001 |
| Website: | royalenfeild.com |
Dear RE,
This comes from a big time RE fan. I bought this RE Desert Storm 500 in February this year 18/02/2015. My excitement had no bounds as a dream long cherished was fulfilled and yes it came for a price INR 1, 80, 000. My dream run came to an end just after the first servicing .
1st Service:
The first servicing was done on 05/03/2015 at Ram Motorcycles Sion Panvel highway, Nerul, Navi Mumbai. The engine oil started to leak a day after the service. I went back to the service center and they said that the seal needs to be changed and I had to pay for it. Even after changing the seal the oil leakage didn’t stop and on visiting to the service center they said that oil leakage problem is common and cannot be rectified.
2nd Service:
On my next service at Motorcycles Sion Panvel highway, Nerul, Navi Mumbai on 27/04/2015, I again pointed out the issue of oil leakage and they again changed the seal. This was again a failed attempt.
3rd Service:
After this I moved to Pune and went for a servicing at Dhone Automobiles, Nagar Road (Yerwada), Pune, on 10/06/2015 and they also changed the seal and the leackage stopped for 2 days and started again. I went back to them and as usual they again changed the seal and I had to pay for it again.
4th Service:
Again I went for a servicing to Dhone Automobiles, Nagar Road (Yerwada), Pune on 15/09/2015 and expressed my concern about the oil leakage and the history of changing the seals. They said that they will take care and again changed the seal. The result was as expected and I again went for to the service center and they again changed the seal and I again had to pay for it. And the oil leakage continued.
I have to go for a servicing again and I am afraid that I will have to pay for the seal again. I am very frustrated and want a solution to the problem. And if this is something that can’t be resolved I request you to please take back the bike and return my hard earned money.
Date of Purchase:18/02/2015
Registration Number: U5S5F0FA091953
Chasis Number: ME3U5S5F1FB040006
Engine Number: U5S5F0FA091953
Model: 800707
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this is aditya.facing a similar complaint on my tb350 and also trying to get it fixed from dhone automobiles, new airport road pune.
did it finally resolve?
i'm facing this huge problem and its not getting resolved.
all started one week before when noticed oil leaking below. since then given bike to service for 2 times. i commute daily for 15kms and its too hard without bike.
pls reply. my watsapp no:[protected]