[Resolved]  Royal Enfield — Factory assembled bike sold without test

Address:Jabalpur, Madhya Pradesh

Hi there my name is faheem khan and i am from jabalpur (Mp) india.I bought royal enfield desert storm 500cc from royal thumpers 1560, napier town, dr. Barat road, near avtar restaurent, jabalpur thier contact no. Is[protected] m-[protected].I bought desert storm 500cc last week and today he bike's cylencer was heating like it was about to melt.Secondly the accelerator wire was not even installed properly when the handle turn to the right its accelerate badly.Custoer service is totally crap.The owner don't even see the face of the customer that much of attitude he has.I took my bike to the service center and told about the problem my bike was performing and wasn't taking it serious at all he started to lough and make joke about it.My 1 week old brand new bike is been standing in workshop from last 3 days and the mecanic is still saying he has to see what he can do to fix it.

If some is paying a such a dear price for the bike we should atleast deserve to have the checked peroperly before its delivered to the customer.My suggestion is after visiting a showroom and his dealership should be cancelled and should be given it to some one else who is already on this field.
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Aug 14, 2020
Complaint marked as Resolved 
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