Royal Enfield — Given for service, but not yet received my bike

11 Chetan C

Jan 13, 2022

Address:

Sp wheels, waliv, Vasai, district palghar, maharashtra, india

Its been more than 12 days and I have not yet received my bike. The service person dont know when he will deliver my bike because of the missing part. Is it the way because have i given to local company?? Why the company doesn't have spare part and why they dont have any time line for giving back my bike from servicing. They are saying that they dont have logo of RE and want me to take my bike back without logo. They closed the service but not have handed my bike to me yet. Is this justified for RE company ??
My bike no is MH04 JL 1661 RE Thunderbird 350.

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Royal Enfield customer support has been notified about the posted complaint.