| Address: | No 772, 100 Feet Rd, HAL 2nd Stage, Doopanahalli, Indiranagar, Bengaluru, Karnataka 560038 |
Dear Grievance Officer,
I am writing to bring to your attention the issues I have been facing with the delivery of my motorcycle. My booking ID is BKG013236FG00596, and the booking was made on[protected].
I received a confirmation email from Teknik Motors on February 12th, which stated that I was a step closer to the world of Pure Motorcycling and attached the booking receipt for my reference. However, it has been over 52 days since the booking, and I have still not received my motorcycle.
I received an email from Royal Enfield on February 16th, which stated that the expected tentative timeline for the delivery of my motorcycle is the last week of February 2023. However, this timeline has not been met, and I have been facing constant delays and missed delivery dates.
On March 14th, I received an email from Teknik Motors stating that my bike, the Hunter 350 Dapper Grey, will be delivered on March 22nd, 2023. However, the bike has not yet been delivered, and I have been given multiple conflicting updates regarding the delivery status.
Despite raising a complaint with ID CAS[protected]L3L6T2, I have not received any satisfactory resolution to my issue. I have been patient throughout this entire process, but it is unacceptable that I have been made to wait for an unreasonable amount of time without any clear communication or resolution.
I demand that immediate action be taken to deliver my motorcycle without any further delays or excuses. I also want to know how the bank can take EMI for a product that has not been delivered.
I appreciate your prompt attention to this matter and hope for a speedy resolution.
Sincerely,
Nithin KS
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