Royal Enfield — Himalayan vibration shakes every brain cells of mine.

Address:560075

Hi below the details of my bike,

Chassis no me3d4a5c1ge001556
Engine no d4a5c1gd001838
Model 1800019

I never wanted to write this mail but then the product you have created have forced me to do so.
I loved the bike you have built, its awesome fell in love the first sight and started to loving it more as the days went by. Then by 500km i came up with the crazy irritating noise later got to know that was the tappet noise. Got that fixed, not sure what was done by the service guys at teknic but then the issue was fixed. Later noticed the seat had deformed, still waiting for you guys to send the seat so it can be changed. Then one day the head light cracked. During this time the biked was called for replacement of some parts. What a noble thought by re calling back to fix the issues identified. After that news i became a hardcore fan not just of the bike but also the brand re. After the change damn the noise is gone, but then the vibration was a new introduction you bought in. The bike which dint feel a bit of vibration till 100 kmph started to vibrate before 80 kmph. As the days progressed it started to make some serious noise from the engine, could hear a knocking and a rubbing noise from the engine, was told by a re employee its normal. Though i dint buy it i keep mum on it. As the days went the noise increased and the vibration increased along with it. Sure all this while the gear where the highlight forgot to mention that. No matter what i do it would not shift. Shout, scream, kick, threaten to break the lever, it wont change to any gear. I had some close calls to heaven due to this stubborn behavior of the bike. Then one fine day the fork cone gave up on me, its either hard or loose just not able to figure that out. The only think i could understand was if i turn at 15degree after a few sec the bike will think of doing 150degree, indeed looks like you have created a bike with a mind of its own, and its gonna help the heaven take me soon. After which i had to give my bike for service, as i could not ride it any longer. The bike was with them for some days, i get the bike back all the issues come along with the bike. Nothing is fixed!!! And yes the vibrations had touched its peak, now vibrates at 40kmph, shook the hell out of me. Returned the bike the very next day, all this while david and sagar from teknic have been very helpful, and trying to do their best to fix this as i see. Later next day i was told that the bike is taken to the re brand service station would need 1 more day. As there are experts who can fix the bike, looks like the dealers have given up fixing the bike. Now please tell me what the junk was done on my bike? Yes, the gear issues is fixed, now the gears are better off. The vibration is just not acceptable, when i know its much smoother on the same bike before your did your circus with the rockers or what ever.

Please tell me can you fix this issue or not? Am feed up taking the bike to service station.In the 2+ months of ownership i have spend more time in your service station than my office. Now i see my vacation getting screwed up because of you. What a misery you put the customers through after paying 1.8l.. Seriously with the 100yrs of experience in bike manufacturing the is what you create, i seriously think you were better off making bullets, as it was created and given to you and all you had to do was a copy paste. I need this issue fixed as of 12 aug 16 no more additional time i have as i need to leave 4am on the 13th aug 16 on my bike.

I was thinking of going to the himalayas, if this is the state after nandhi hills. Wondering what would happen on himalayas. Mr. Lal your ceo tested i was impressed with all that wondering if that was a sales gimmicks or a media bull.In all i can tell you one think am super upset with this.

Regards,
Nitin r
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I have booked biked classic 350 black colour with synergy auto inc andheri east they informed me that my bike is arrived but now they r not giving delivery they just give me excuse, I thought they sale my bike in black market .I want to know that when i booked my bike on18/05/2016.why they r not giving me .Can u plz call me any one help me out .

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